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We are seeking an E-commerce Specialist to manage all things e-commerce related, including website functionality, user experience and content management. In this role you will be reporting to Vice President of Retail and Plant Operations.

Responsibilities:

  • Administration of the e-commerce platform (BigCommerce). Previous experience with an e-commerce platform such as BigCommerce, Shopify, Woo Commerce, Magento, or Salesforce is required.
  • Update product listings and content on the website.
  • Provide regular reporting and analysis.
  • Merchandise the site to maximize sell-through and conversion.
  • Build and maintain SEO optimized product pages.
  • Work with the in-store fulfilment team to resolve order issues and respond to customer inquiries.
  • Analyze site metrics to optimize channel performance and update KPI dashboards.
  • Improve and add site functionality.

And you…

  • Are an experienced e-commerce operator, with 2-3 years of experience (ideally within the food industry).
  • Have a passion for creative, design, digital, retail, food and nutrition.
  • Thrive in a fast-paced environment and are adaptable to change.
  • Have strong attention to detail, a sense of urgency, with an ability to prioritize, plan and organize.
  • Are results driven and take initiative for solving problems.
  • Are a good communicator and can work collaboratively with other cross-functional teams such as the retail online fulfillment.
  • Have a working knowledge of website analytics tools (Google Analytics).
  • Have experience with spreadsheets and pivot tables.
  • Possess a diploma or degree in Technology, Marketing, Business Administration, Design or equivalent working experience.